Nanook
The NTS Service Desk is Hiring Student Assistants!
Are you a tech-savvy 黑料黑历史 student with a passion for helping others? Nanook Technology Services (NTS) is looking for Service Desk Student Assistants to join our team! This is an excellent opportunity to gain hands-on IT experience in a dynamic, in-person environment, serving your fellow students, faculty, and staff. Interested?Introducing the NookTech Newsletter: Subscribe Today!
The Nanook Technology Services Service Desk is excited to announce that we're starting a newsletter to keep subscribers up-to-date on changes regarding UA computer accounts and services!See more information in our news article here: /nooktech/news/newsletter-announcement.php
Technology Services
News & Announcements
Jun 18
As of June 30th, 2025, SMS (text messages) will be removed as an authentication option within Duo MFA to improve account security.
Apr 23
As of May 11, 2025, Zoom Scheduler will be made available to all UA Zoom users. Users will be able to creating a booking schedule and reserve appointments with users, even users outside of the UA system.
Apr 18
The Nanook Technology Services Service Desk is excited to announce that we're starting a newsletter to keep subscribers up-to-date on changes regarding UA computer accounts and services!
Popular Services
Below are links to some of our most popular services.
IT Resources
- Zoom Video Conferencing
- Account/Password Help
- Google Apps @ UA
- Media Device Registration
- Training Services
- Transcript Request Info
- UA Blackboard
- Video Conferencing
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Security tools, practices, policies, and information
- Data Security
UA IT News
August 22, 2025
It's Security Awareness Training season again! This year we are pleased to announce that our training will be delivered via our new training platform, KnowBe4.
August 22, 2025
UA Kaltura Admins updated the Zoom integration settings in Kaltura to allow Zoom meeting Alternative Hosts to be given Co-Editor and Co-Publisher permissions automatically upon Zoom recording import. This change took place on Aug. 17. Please note that Zoom to Kaltura Backup is not currently available to UAS Zoom Users.
Current System Status
Planned Outages
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